March 15, 2013 by FoodforPenny
The coolest thing happened today. I received a shipment of ShoeLover goodies from DSW.
Last week I posted this picture on Instagram and tagged DSW.
They asked my permission to use the image and offered to send me some goodies. Check it out!
I’ve been a loyal DSW shopper for years, but this classy move sent me from a customer to a ShoeLover evangelist! Kudos to DSW for their excellent customer satisfaction practices. I’m a shoe lover for life.
I do not receive incentive from DSW. Just a happy customer sharing a great experience!
What experiences have you had that made you a loyal customer to a product/company?